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Customer Relation Management & Contract Administration Manager
Job role insights
Description
Job Summery
Responsibilities
Major:
Accomplishing business development activities at all levels of the organization to promote the delivery of a quality product and the professional and timely handling of customer work; is responsible for the management of the account from implementation to the life of the contract; will embrace the company vision while living and promoting the company’s core operating values.
Key**:**
- An excellent communicator, able to work with sales and marketing teams and build rapport with customers.
- Creating and executing retention campaigns.
- Identify key staff in client companies to cultivate profitable relationships.
- Resolve customer complaints quickly and effectively.
- Promote high-quality sales, supply and customer service processes.
- Gain solid knowledge of competitors.
- Approach potential customers to establish relationships
Job Requirement
- Qualification: BA/MA in Marketing & Sales Management; Contract Management; Business Management or other related field
- Work Experience: 8/10 years, out of which 4/2 years at higher position
Duty station : Kality/Addis Ababa/& Site
How to Apply
Dead Line for Application; 7 days from the date of this vacancy announcement only short listed applicants will be contacted.
Interested applicants should submit their CV, application letter and photocopies of all supporting documents to:- Tana Drilling & Industries PLC
E-mail: job-recruitment@tdiplc.com P. O. BOx 1971 Code 1250 Addis Ababa or in person to our office located in Kality road at the right side of Sheger Building from Mamco Paper Factory 300mts right side. For further information check our website www.tdiplc.com vacancy.